FAQ (Frequently Asked Questions)

1. Where do you ship from?
We ship directly from our partner warehouses located in the United States and Europe to ensure faster delivery.

2. How long does shipping take?

• USA: 4–8 business days

• Europe: 5–10 business days
  Delays may occur during holidays or due to customs.

3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can track it directly on our website or the carrier’s page.

4. Do you offer returns or refunds?
Yes, we accept returns within 14 days of receiving your order. Items must be unused and in their original packaging. Please contact us at support@aviyra.com to start the process.

5. Are your products cruelty-free?
Yes! At Aviyra, we care about beauty and ethics. All our beauty products are 100% cruelty-free.

6. Do you ship internationally?
Currently, we ship to the United States and most European countries. More regions will be added soon!

7. How can I contact you?
You can reach us at support@aviyra.com. Our customer support team is available Monday to Friday.